TERMS OF USE

Effective Date: June 1, 2020

These Terms of Use (“Terms”) govern access to and use of the websites, landing pages, portals, forms, digital properties, content, tools, assessments, calculators, downloadable materials, communications, and related online services operated by Kobo Ittai, Inc. (“Company,” “we,” “us,” or “our”), including without limitation websites owned, operated, branded, or controlled by Company (collectively, the “Site”).

By accessing or using the Site, submitting information through the Site, downloading materials, clicking acceptance boxes, purchasing services online, or otherwise interacting with the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

 

COMPANY INFORMATION

Kobo Ittai, Inc.
25876 The Old Rd., Suite 232
Stevenson Ranch, CA 91381-1711
310-616-5121

Legal Contact: legal@koboittai.com
Privacy Contact: privacy@koboittai.com
Contact Opt-Out Requests: opt-out@koboittai.com

 

1. ELIGIBILITY

You represent that you are:

  • at least the age of majority in your jurisdiction;
  • legally capable of entering into binding agreements; and
  • using the Site in compliance with applicable law.

If using the Site on behalf of a company or entity, you represent that you have authority to bind that entity.

 

2. CHANGES TO TERMS

Company may modify these Terms at any time by posting updated Terms on the Site or by otherwise providing notice where legally required.

Your continued use of the Site after updated Terms become effective constitutes acceptance of the revised Terms.

 

3. SITE CONTENT AND INFORMATIONAL PURPOSES

Unless expressly stated otherwise in writing, Site content is provided for general informational, educational, promotional, and commercial purposes only.

Nothing on the Site constitutes:

  • legal advice
  • tax advice
  • accounting advice
  • financial advice
  • investment advice
  • guaranteed business results
  • professional-client relationship unless separately contracted in writing

You should consult qualified professionals regarding your specific circumstances.

 

4. NO GUARANTEE OF RESULTS

Any examples, testimonials, case studies, scenarios, revenue discussions, projections, success stories, or statements regarding outcomes are illustrative only.

Actual results depend on numerous factors outside Company’s control, including market conditions, timing, execution, resources, competition, and user decisions.

No specific result is guaranteed.

 

5. PERMITTED USE

You may use the Site only for lawful purposes and in accordance with these Terms.

You agree not to:

  • violate applicable law;
  • interfere with Site operations;
  • attempt unauthorized access;
  • scrape, harvest, or copy data unlawfully;
  • upload malicious code;
  • impersonate others;
  • misuse forms or communications channels;
  • infringe intellectual property rights;
  • use the Site to compete unfairly with Company;
  • submit false or misleading information.

 

6. ACCOUNTS AND PORTALS

If the Site provides accounts, portals, dashboards, or password-protected areas:

  • you are responsible for maintaining confidentiality of credentials;
  • you are responsible for activities under your account;
  • you shall promptly notify Company of suspected unauthorized access;
  • Company may suspend or terminate access for security, abuse, or breach reasons.

 

7. SUBMISSIONS AND COMMUNICATIONS

If you submit inquiries, forms, applications, feedback, content, testimonials, messages, or other materials:

  • you represent you have the right to submit them;
  • they shall not violate law or third-party rights;
  • Company may use them to respond, provide services, improve operations, and as otherwise described in the Privacy Policy;
  • feedback and suggestions may be used without compensation or obligation.

 

8. CONTACT CONSENT / OPT-OUT COMMUNICATIONS

By voluntarily submitting your contact information through the Site, you consent to receive communications from Company regarding your inquiry, requested services, account matters, scheduling, operational updates, and marketing communications where permitted by law and where applicable consent has been provided.

Communications may occur by:

  • email
  • telephone
  • SMS/text message
  • voicemail
  • automated or manual outreach where legally permitted

You may opt out of non-essential marketing or promotional communications at any time by:

  • following unsubscribe instructions in the communication;
  • replying STOP to SMS where applicable; or
  • emailing opt-out@koboittai.com

Transactional, service, billing, legal, security, or relationship-management communications may still be sent where permitted by law.

Nothing in this Section limits any rights required under applicable TCPA, CAN-SPAM, state privacy, or similar laws.

 

9. INTELLECTUAL PROPERTY RIGHTS

All Site content, branding, graphics, designs, text, software, systems, tools, downloadable materials, frameworks, methodologies, compilations, and related intellectual property are owned by Company or its licensors and protected by law.

Without limitation, proprietary materials may include:

  • Revenue Ecosystem Map™
  • Revenue Leakage Map™
  • Revenue System Scorecard™
  • Revenue Pipeline Diagnostic™
  • Revenue System Remediation™
  • Revenue System Dynamics™
  • Revenue System Intelligence™

No ownership rights transfer to you through Site use.

 

10. LIMITED LICENSE

Subject to these Terms, Company grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your internal personal or business evaluation purposes.

You may not reproduce, distribute, modify, create derivative works from, publicly display, sell, sublicense, reverse engineer, or exploit Site materials except as expressly authorized in writing.

 

11. THIRD-PARTY LINKS AND SERVICES

The Site may reference or link to third-party websites, software, tools, or services.

Company does not control and is not responsible for third-party content, privacy practices, availability, security, or performance.

Your use of third-party services is at your own risk and subject to their terms.

 

12. PRIVACY

Your use of the Site is also subject to the Company Privacy Policy, which is incorporated by reference into these Terms.

 

13. ELECTRONIC COMMUNICATIONS

You consent to receive communications electronically, including via email, platform messaging, or Site notices.

Electronic records may satisfy legal communication requirements to the fullest extent permitted by law.

 

14. PURCHASES AND ONLINE ORDERS

If you purchase services, products, subscriptions, or engagements through the Site:

  • additional terms may apply;
  • prices may change without notice;
  • Company may reject or cancel orders where legally permitted;
  • payment processors may impose separate terms;
  • chargeback abuse or fraud may result in suspension or legal action.

Where a separate signed agreement exists, that agreement controls for purchased services.

 

15. DISCLAIMERS

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY
  • UNINTERRUPTED ACCESS
  • ERROR-FREE OPERATION

Some jurisdictions may limit certain disclaimers.

 

16. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR LOST PROFIT DAMAGES ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS.

TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY’S TOTAL AGGREGATE LIABILITY FOR CLAIMS RELATING TO FREE SITE USE SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).

IF YOU PAID COMPANY THROUGH THE SITE FOR A SPECIFIC TRANSACTION, COMPANY’S LIABILITY RELATING TO THAT TRANSACTION SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THAT TRANSACTION, EXCEPT WHERE PROHIBITED BY LAW.

Nothing herein limits liability that cannot legally be limited.

 

17. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Company and its officers, directors, employees, contractors, affiliates, successors, and agents from third-party claims arising from:

  • your misuse of the Site;
  • your violation of these Terms;
  • your unlawful conduct;
  • your infringement of rights;
  • information or materials you submit.

 

18. TERMINATION OR SUSPENSION

Company may suspend, restrict, or terminate access to the Site or any portion of it at any time, with or without notice, for business, legal, operational, security, or breach-related reasons.

Sections that by their nature should survive shall survive termination.

 

19. GOVERNING LAW

These Terms shall be governed by the laws of the State of California, without regard to conflict of laws principles, except where preempted or otherwise required by applicable law.

 

20. BINDING ARBITRATION; CLASS ACTION WAIVER; JURY TRIAL WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

20.1 Informal Resolution First

Before initiating arbitration, either party shall provide written notice of the dispute and a good-faith opportunity to resolve the matter informally for thirty (30) days.

20.2 Agreement to Arbitrate

Except for claims eligible for small claims court, claims for injunctive or equitable relief, intellectual property enforcement, or matters not legally arbitrable, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, communications, submissions, purchases, or relationship between the parties shall be resolved exclusively by final and binding arbitration.

20.3 Administrator and Rules

The arbitration shall be administered by JAMS, or if unavailable, the American Arbitration Association (AAA), under the applicable consumer or commercial rules then in effect, except as modified herein.

20.4 Venue / Remote Proceedings

Unless otherwise required by law, arbitration shall be deemed seated in Los Angeles County, California. Hearings may occur by video conference, telephone, written submissions, or in person as determined by the arbitrator.

20.5 Individual Claims Only / Class Waiver

To the fullest extent permitted by law, all claims must be brought solely in an individual capacity and not as a plaintiff or class member in any purported class, collective, coordinated, representative, mass, or private attorney general action.

20.6 Jury Trial Waiver

For any claim permitted in court, the parties knowingly waive trial by jury.

20.7 Arbitrator Authority

The arbitrator may award the same individual relief available in court, subject to these Terms, but may not award class or representative relief except where required by law.

20.8 Confidentiality

The arbitration proceeding, filings, evidence, and award shall be confidential except as necessary to enforce rights, comply with law, or obtain professional advice.

20.9 Severability

If any portion of this Section is found unenforceable, the remainder shall remain in effect to the fullest extent permitted by law. If a class waiver is found unenforceable as to a particular claim, that claim shall proceed only in a court of competent jurisdiction.

20.10 No Arbitration Opt-Out

The arbitration provisions of this Section are a material basis of these Terms and apply to all covered disputes except where prohibited by applicable law.

 

21. MISCELLANEOUS

21.1 Entire Agreement

These Terms, together with any incorporated policies and any separately executed agreement applicable to a purchase, constitute the entire agreement regarding Site use.

21.2 Severability

If any provision outside Section 20 is unenforceable, the remainder shall remain in effect.

21.3 No Waiver

Failure to enforce any provision is not a waiver.

21.4 Assignment

You may not assign these Terms without Company’s consent. Company may assign these Terms in connection with merger, acquisition, restructuring, or asset sale.

21.5 Electronic Acceptance

Checkbox assent, digital signatures, online checkout acceptance, continued use after notice where permitted, and similar electronic manifestations of assent shall be enforceable to the fullest extent permitted by law.

 

CONTACT

Questions regarding these Terms may be directed to:

Kobo Ittai, Inc.
25876 The Old Rd., Suite 232
Stevenson Ranch, CA 91381-1711
legal@koboittai.com